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2.3 Agency Roles & Responsibilities


This chapter was updated in March 2014 to reflect changes in the NHS and the publication of Working Together to Safeguard Children 2013.

Detailed information on the roles of agencies in safeguarding children and promoting their welfare can be found in Working Together to Safeguard Children 2013 (Chapter 2: Organisational Responsibilities).


1. Introduction
2. Common Features of All Agencies
3. Statutory Responsibilities
    Co-operation to Improve Well Being of Children
    Making Arrangements to Safeguard & Promote the Welfare of Children
4. Armed Forces
    Within UK
5. British Transport Police
6. Childcare Services
7. Children & Family Courts Advisory & Support Service (CAFCASS)
8. Local Authorities
    Children's Social Care
    Children's Services (Education)
    Links with Adult Social Care Services
    Emergency Duty Service
9. Connexions
10. Early Years Services
11. Education Services
    Universal Responsibilities
    Governing Bodies
    Maintained Schools/FE colleges
    Proprietors of Independent Schools
12. Faith Communities
13. Fire & Rescue Authority
14. Health Services
    General Responsibilities
    Clinical Commissioning Groups (CCGs)
    NHS & Foundation Trusts
    Ambulance Trusts & NHS Walk-In Centres
    Dental Practitioners
    GP & Primary Health Care Team
    Midwife, Health Visitor and School Nurse
    Mental Health Services
    Drug Action Teams
    Designated & Named Professionals
15. Housing Services
    Housing Authorities & Registered Social Landlords
    Registered Social Landlords (RSL)
16. Library, Leisure and Cultural Services
17. Licensing Authority
18. National Offender Management Service
19. Secure Estate for Children & Young People
    Young Offender Institutions
    Secure Training Centres
21. Office for Standards in Education (OFSTED)
22. Police
    Child Abuse Investigation Unit (CAIU)
    Information Gathering
    Notifications to Police
23. Prison Service & High Security Hospitals
25. Refugee Council
26. Sport
27. Voluntary Agencies/Groups
28. Youth Offending Team
29. Youth Services

1. Introduction

1.1 An awareness and appreciation of the role of others is essential for effective collaboration between organisations and this chapter represents a summary (with some additional material) of Working Together to Safeguard Children 2010 (now archived).
1.2 The aims of this chapter are to:
  • Emphasise the common obligations of all agencies and professionals;
  • Describe the specific contributions of each to safeguarding and promoting the welfare of children;
  • Inform partner agencies of mutual expectations;
  • Enhance the effectiveness of multi-agency work.

2. Common Features of All Agencies

2.1 All organisations, including those whose primary responsibility is to provide services to adults, must consider the implications of service users' behaviour for the safety and well being of any dependent children and/or children with whom those adults are in contact

All organisations that work with children need to have in place:

  • Clear priorities for safeguarding and promoting the welfare of children explicitly stated in key policy documents and commissioning strategies;
  • A clear commitment by senior management to the importance of safeguarding and promoting children's welfare through both the commissioning and the provision of services;
  • A culture of listening to and engaging in dialogue with children - seeking their views in ways appropriate to their age and understanding, and taking account of those both in individual decisions and the establishment or development and improvement of services;
  • A clear line of accountability and governance within and across organisations for the commissioning and provision of services designed to safeguard and promote the welfare of children;
  • Recruitment and human resources management procedures and commissioning processes, including contractual arrangements that take account of the need to protect children and young people including arrangements for appropriate checks on new staff and volunteers and adoption of best practice in the recruitment of new staff and volunteers;
  • A clear understanding of how to work together to help keep children and young people safe online by being adequately equipped to understand, identify and mitigate the risks of new technology;
  • Procedures for dealing with allegations of abuse against members of staff and volunteers (see Allegations Against Staff, Carers & Volunteers Procedure) or, for commissioners, contractual arrangements with providers that ensure these procedures are in place;
  • Arrangements to ensure all staff undertake appropriate training to equip them to carry out their responsibilities effectively, and keep this up to date by refresher training at regular intervals, and that all staff, including temporary staff and volunteers who work with children, are made aware of both the establishment's arrangements and their responsibilities for safeguarding and promoting the welfare of children and their responsibilities for that;
  • Policies in place for safeguarding and promoting the welfare of children including a child protection policy, effective complaints procedures and procedures that are in accordance with guidance from the local authority and locally agreed inter-agency procedures;
  • Arrangements to work effectively with other organisations to safeguard and promote the welfare of children, including arrangements for sharing information;
  • A culture of listening to and engaging in dialogue with children - seeking their views in ways appropriate to their age and understanding, and taking account of those both is individual decisions and establishment of services; and
  • Appropriate whistle blowing procedures and a culture that enables issues about safeguarding and promoting the welfare of children to be addressed.

3. Statutory Responsibilities

3.1 A number of agencies cited below have statutory duties to 'co-operate to improve the well-being of children' or 'safeguard and promote the welfare of children'. These provide a context of requirements and expectations for all their work.

Co-operation to Improve Well Being of Children

Well being


The meaning of 'well being' is encapsulated in s.10 Children Act 2004 as children's:

  • Physical and mental health;
  • Protection from harm and neglect;
  • Education, training and recreation;
  • Contribution to society;
  • Emotional, social and economic well being.
3.3 The Local Authority is obliged to make arrangements to 'promote co-operation between the authority and relevant partners'. In turn, each relevant partner agency is obliged to co operate with the authority in the making of those arrangements.
3.4 Arrangements must cover all those aged less than18 while s.10 (9) Children Act 2004 allows the possibility (with the exception of probation, police and YOTs for which arrangements apply only to the age of 17) of extending the arrangements to include all 18 and 19 year olds, those aged 20 and over and leaving care, as well as young people with learning difficulties up the age of 25.

Relevant partners

3.5 Some partners have the relatively limited duty simply to co-operate with the Local Authority [s.10 (5) Children Act 2004].
3.6 Those that are strategic bodies with a significant impact upon local children as well as being responsible for service provision, have additional duties under s.11 to safeguard and promote children's welfare described below.

For the purposes of s.10, the following organisations in Milton Keynes are 'relevant partners':

  • Thames Valley Police;
  • The Probation Board;
  • YOTs;
  • Clinical Commissioning Groups (CCGs);
  • Connexions Service;
  • The Learning and Skills Councils.

Making Arrangements to Safeguard & Promote the Welfare of Children

Safeguarding & promoting the welfare of children


'Safeguarding and promoting the welfare of children' is defined in Working Together to Safeguard Children 2013 as:

  • Protecting children from maltreatment;
  • Preventing impairment of children's health or development;
  • Ensuring that children grow up in circumstances consistent with the provision of safe and effective care; and
  • Taking action to enable all children to have the best outcomes.

Scope of duty


Statutory guidance makes it clear that safeguarding children is a shared responsibility and s.11 Children Act 2004 places a duty on the following key persons and bodies in Milton Keynes:

  • The Local Authority;
  • Special Health Authority, so far as exercising functions in relation to England, designated by order made by the Secretary of State for the purposes of this section;
  • Clinical Commissions Groups (CCGs);
  • NHS Trusts all or most of whose hospitals, establishments and facilities are in England (this could include Ambulance Trusts);
  • NHS Foundation Trust;
  • Police authority and its chief officer;
  • British Transport Police Authority;
  • National Probation Service / Thames Valley Community Rehabilitation Company (CRC);
  • Youth Offending Service;
  • Governor of any prison or secure training centre (STC);
  • Person to the extent s/he is providing services under s.114 Learning and Skills Act 2000 i.e. Connexions services.

The above key agencies or individuals must ensure that:

  • Their functions are discharged having regard to the need to safeguard and promote the welfare of children; and
  • The services they contract out to others are provided having regard to that need.
3.11 The remainder of this chapter summarises in alphabetical order, the roles and responsibilities of specified agencies.

4. Armed Forces

4.1 The frequency of Armed Services moves makes it essential Service authorities are aware of any concerns regarding safeguarding or promoting the welfare of a child from a military family.

Armed Services have in place procedures to help in safeguarding and promoting the welfare of children and will work alongside local Children's Social Care at Child Protection Conferences (and where there is sufficient presence to justify it) on Local Safeguarding Children Boards.

Within UK

4.3 Within the UK, Children's Social Care has the statutory responsibility for safeguarding and promoting the welfare of Service children.

All 3 Services provide the following professional welfare support including 'special to type' Children's Social Care to augment those provided by local authorities:

  • Royal Navy  - provided by the Naval Personal and Family Service and Royal Marines Welfare (NPFS/RMW);
  • Army  - provided by the Army Welfare Service (AWS);
  • Royal Air Force - by the Soldiers', Sailors' and Airmen's Families Association-Forcers Help (SSAFA-FH) (contact details for all are provided in Appendix 1, Contacts).


4.5 When Service families or civilians working with the Armed Forces are based overseas, the responsibility for safeguarding and promoting the welfare of their children is vested with the MoD, which funds the British Forces Social Work Service (Overseas).
4.6 This service is contracted to SSAFA-FH which provides a fully qualified social work and community health service in major overseas locations e.g. Germany and Cyprus.
4.7 Instructions for the protection of children overseas, which reflect the principles of the Children Act 2004 and the philosophy of inter-agency co-operation, are issued by the MoD as a 'Defence Council Instruction (Joint Service)' (DCI(JS)).
4.8 Larger overseas Commands issue local child protection procedures, hold a Command child protection register and have a 'Command Safeguarding Children Board' which operates in a similar way to the UK in upholding standards and ensuring best practice is reflected in procedures and observed in practice.

Movement of children between the UK and overseas

4.9 Local authorities should ensure that SSAFA-FH, the British Forces Social Work Service (Overseas), or the NPFS for RN families, is made aware of any Service child who is the subject of a Child Protection Plan and whose family is about to move overseas.
4.10 The above organisations can confirm that appropriate resources exist in the proposed location to meet identified needs.
4.11 Full documentation should be provided which will be forwarded to the relevant Overseas Command. All referrals should be made to the Director of Social Work, HQ SSAFA-FH or Area Officer, NPFS (East) as appropriate at the addresses given in SSAFA Forces Help.
4.12 Comprehensive reciprocal arrangements exist for the referral of registered child protection cases to appropriate UK authorities on the temporary or permanent relocation of such children to the UK from overseas.

United States Forces stationed in the UK

4.13 Each local authority with a United States (US) base in its area should establish liaison arrangements with the base commander and relevant staff. Requirements of English child welfare legislation should be explained clearly to the US authorities, so that local authorities can fulfil their statutory duties.

Enquiries about children of ex-Service families

4.14 Where a local authority believes a child who is the subject of child protection processes is from an ex-Service family, NPFS, AWS or SSAFA-FH can be contacted to establish if there is existing information to assist enquiries. Enquiries should be addressed to NPFS, AWS or the Director of Social Work, SSAFA-FH at the address given at Appendix 1.

5. British Transport Police

5.1 Responsibilities of the British Transport Police (BTP) under s.11 Children Act 2004 (to safeguard and promote the welfare of children) apply specifically to those children who are:
  • Arrested;
  • Reported;
  • Charged;
  • Cautioned;
  • Warned;
  • Detained;
  • Taken into police protection;
  • Stop searched;
  • Stop checked;
  • Runaways (even when returned to home address);
  • Truants; and
  • For any other reason not mentioned above comes to the notice of the BTP.

In all such cases, the BTP should liaise with the local authority in which the child is located as well as the authority in which s/he lives.

6. Childcare Services


'Childcare services' include:

  • Family & children's centres;
  • Day nurseries & childminders;
  • Pre-schools;
  • Playgroups;
  • Holiday & out of school schemes.
6.2 Childminders and all those in day care services should know how to recognise and respond to the possible abuse or neglect of a child. Private, voluntary and local authority day care providers caring for children under the age of 8 (for more than 2 hours in any 1 day and for 6 or more days in any 1 year) must be registered by OFSTED under the Children Act 1989, and should have a written statement, based on the procedures laid out in the booklet 'What To Do If You're Worried A Child Is Being Abused - Summary'.
6.3 This statement should clearly set out staff responsibilities for reporting suspected child abuse or neglect in accordance with LSCB procedures and should include contact and phone numbers for the local police and Children's Social Care.
6.4 It should also include procedures to be followed in the event of an allegation being made against a member of staff or volunteer (see Allegations Against Staff, Carers & Volunteers Procedure).

7. Children & Family Courts Advisory & Support Service (CAFCASS)


CAFCASS's functions, with respect to those children subject of family proceedings are to:

  • Safeguard and promote their welfare;
  • Give advice to any court about any application made to it;
  • Make provision for children to be represented;
  • Provide information, advice and other support for children and their families.

CAFCASS' officers may be employees or self employed and have distinct roles in private and public law proceedings:

  • Children's Guardians - appointed to safeguard the interests of a child who is the subject of specified proceedings under the Children Act 1989 or who is the subject of adoption proceedings;
  • Parental Order Reporters - appointed to investigate and report to the court on circumstances relevant under the Human Fertilisation and Embryology Act 1990;
  • Children & Family Reporters who prepare welfare reports for court in relation to applications under s.8 Children Act 1989 (private law proceedings including Child Arrangements Orders), and increasingly also work with families at the stage of their initial application to the court;
  • CAFCASS officers can also be appointed to provide support under a Family Assistance Order under the Children Act 1989. (as can local authority officers).
7.3 CAFCASS officers have a statutory right in public law cases to access and copy local authority records about the child concerned and any application under the Children Act 1989. The power extends to other records relating to the child and wider functions of the local authority or records held by an authorised person i.e. NSPCC.
7.4 Where an officer has been appointed as a children's guardian and the matter relates to 'specified proceedings' (public law proceedings and identified applications for contact, residence, specific issue and prohibited steps orders which have become particularly difficult), s/he should always be invited to all formal planning meetings convened by the local authority in respect of the child.
7.5 This includes Looked After Reviews of Children In Care, Child Protection Conferences and relevant adoption panels. The chair should ensure that all those attending such meetings, including the child and any family members understand the role of the CAFCASS officer.

8. Local Authority

Children's Social Care

8.1 Staff who discharge the 'social care function' are the principal point of contact for children about whom there are welfare concerns and contact details for the service need to be clearly signposted, including on local authority websites and in telephone directories.
8.2 Children's Social Care should offer the same level of support and advice to independent schools and Further Education (FE) colleges in relation to safeguarding and promoting the welfare of pupils and child protection as to maintained (state) schools.
8.3 It is particularly important staff establish channels of communication with local independent schools (including independent special schools), so that children requiring support receive prompt attention and any allegations of abuse can be properly investigated.
8.4 Children's Social Care staff, with the help of other organisations as appropriate, also have a duty to make enquiries if they have reason to suspect a child in their area is suffering, or likely to suffer Significant Harm, to enable them to decide whether they should take any action to safeguard or promote the child's welfare.
8.5 Where a child is suffering or likely to suffer Significant Harm, Children's Social Care staff are responsible for co-ordinating an assessment of the child's needs, the parents' capacity to keep the child safe and promote his or her welfare, and of the wider family circumstances.

Children's Services (Education)

8.6 S.175 Education Act 2002 obliges CSAs to 'carry out their functions with a view to safeguarding and promoting the welfare of children'.
8.7 Keeping Children Safe in Education (2014) contains guidance for schools and colleges on safeguarding children and safer recruitment in education.

Links with Adult Social Care Services

8.8 Those who work with service users in Adult Services (Social Care) must consider the implications of service users' behaviour for the safety and well being of any dependent children and/or children with whom those adults are in contact.

In particular, child protection issues may arise (e.g. a parents' mental illness) amongst parents, carers or pregnant women in receipt of the following:

  • Community mental health support;
  • Substance misuse services;
  • Learning disability services;
  • Support services for victims of domestic violence and abuse.

Adults' Social Care must establish and maintain systems so that:

  • Managers working with adults can monitor those cases which involve dependent children;
  • There is regular, formal and recorded consideration of such cases with Children's Social Care staff;
  • Where both Adults' and Children's Social Care are providing services to a family, staff communicate with each other and agree interventions.
8.11 Adult Social Care staff who receive referrals about individuals who are also parents, should consider if they need to alert Children's Social Care to a child potentially In Need or suffering or likely to suffer Significant Harm.
8.12 Once action is taken under child protection procedures (and regardless of whether the work is undertaken jointly or separately) Children's Social Care becomes responsible for its co-ordination.

Emergency Duty Service


Staff working in 'out of office hours' services must distinguish carefully, often on the basis of inadequate and/or unreliable information, what:

  • Immediate action may be required to ensure the immediate and longer term safety of a child; and
  • Further responses may be best left to day time staff.

9. Connexions

9.1 Connexions partnerships currently provide services required by s.114 Learning and Skills Act 2000, to young people aged 13 to 19, and for the more vulnerable, up to 25 years of age.

Connexions (including sub-contractors) are responsible for:

  • Identifying, keeping in touch with, and giving the necessary support to young people in their geographical area (each young person's needs are assessed and the support and continuing contact they receive is tailored to their assessed needs; a young person may receive any combination of the following according to their need: information, advice, guidance, counselling, personal development opportunities, referral to specialist services and advocacy to enable them to access opportunities funding or other services; the needs of young people from vulnerable groups such as teenage mothers, care leavers, young people supervised by the Youth Offending Service, and young people with learning difficulty and/or disability are a particular priority for Connexions partnerships;
  • Identifying young people who may be at risk and in these cases, for alerting the appropriate authority (Connexions staff should be aware of the agencies and contacts to use to refer those at risk and be aware of the services it is reasonable to expect from these organisations);
  • Minimising risk to the safety of young people on premises for which they or their subcontractors are responsible;
  • Minimising the risk that organisations to which they signpost young people e.g. those providing employment and training opportunities, pose a threat to the moral development, and physical and psychological well being of young people;
  • Ensuring that the recruitment of all staff (including volunteers to the partnership and subcontractors) complies with current vetting regulations;
  • Ensuring staff (including sub contractors), are aware of risks to young people's welfare and can exercise their legal, ethical, operational and professional obligations to safeguard them from these risks (information sharing protocols with other agencies should award high priority to safeguarding the welfare of young people and staff should comply fully with these agreements).
9.3 The Connexions partnership should be working closely with other agencies concerned with child safety and welfare to rigorously analyse the nature and distribution of risk within the cohort of young people and to use this information to design services.

10. Early Years Services

10.1 Child minders and everyone working in day care services should know how to recognise and respond to the possible abuse or neglect of a child. Private, voluntary and local authority day care providers caring for children under the age of 8 must be registered by OFSTED under the Children Act 1989, and should have a written statement, based on the procedures laid out in the booklet 'What To Do If You're Worried A Child Is Being Abused - Summary'.
10.2 This statement should clearly set out staff responsibilities for reporting suspected child abuse or neglect in accordance with LSCB procedures and should include contact and telephone numbers for the local police and Children's Social Care. It should also include procedures to be followed in the event of an allegation being made against a member of staff or volunteer (see Allegations Against Staff, Carers & Volunteers Procedure).
10.3 Under Part X Children Act 1989, as amended by the Care Standards Act 2000, local authorities are required to ensure information and advice about day care / child minding is made available, and training is provided for day care providers and child minders.
10.4 Local authorities' training programmes for early year's staff, in the private and voluntary sectors as well as in the maintained sector, should include training in child protection procedures.

11. Education Services

Universal Responsibilities

Schools & FE Institutions


Schools (including independent schools and non-maintained special schools) and FE institutions (with respect to those aged less than 18) should safeguard and promote the welfare of their pupils by:

  • Creating and maintaining a safe learning environment for children and young people; and
  • Identifying where there are child welfare concerns and taking action to address them, in partnership with other organisations where appropriate.
11.2 Schools also contribute through the curriculum by developing children's understanding, awareness, and resilience. Creating a safe learning environment means having effective arrangements in place to address a range of issues. Some are subject to statutory requirements, including child protection arrangements, pupil health and safety, and bullying.
11.3 Others include arrangements for meeting the health needs of children with medical conditions, providing first aid, school security, tackling drugs and substance misuse, and having arrangements in place to safeguard and promote the welfare of children on extended vocational placements.
11.4 Education staff have a crucial role in helping identify at an early stage, welfare concerns and indicators of possible abuse or neglect, referring those concerns to the appropriate organisation, normally Children's Social Care, contributing to the assessment of a child's needs and where appropriate to on-going action to meet those needs.
11.5 When a child has special educational needs, or is disabled, the school will have important information about the child's level of understanding and the most effective means of communicating with the child. It will also be well placed to give a view on the impact of treatment or intervention on the child's care or behaviour.
11.6 Staff in schools and FE institutions should not themselves investigate but have a key role by referring concerns to Children's Social Care, providing information for police investigations, for Section 47 Enquiries and contributing to assessments.
11.7 Where a child of school age is the subject of an inter-agency Child Protection Plan, the school should be involved in the preparation of the plan. The school's role and responsibilities in contributing to actions to safeguard the child, and promote her/his welfare should be clearly identified.
11.8 Special schools, including non maintained special schools and Independent schools, which provide medical and/or nursing care should ensure that their medical and nursing staff have appropriate training and access to advice on child protection and safeguarding and promoting the welfare of children.
11.9 Schools play an important role in making children and young people aware of behaviour towards them that is not acceptable and how they can help keep themselves safe. The non-statutory framework for Personal, Social and Health Education (PSHE) provides opportunities for children and young people to learn about keeping safe. Pupils should be taught to recognise and manage risks in different situations and then decide how to behave responsibly; to judge what kind of physical contact is acceptable and unacceptable; to recognise when pressure from others (including people they know) threatens their personal safety and well-being and develop effective ways of resisting pressure
11.10 PSHE curriculum materials provide resources that enable schools to tackle issues regarding healthy relationships including domestic violence, bullying and abuse. Discussions about personal safety and keeping safe can reinforce the message that any kind of violence is unacceptable; let children and young people know that it is okay to talk about their own problems; and signpost sources of help.

Physical force

11.11 Corporal punishment is outlawed for all pupils in all schools, including independent schools, and FE institutions. Teachers at a school are though, allowed to use reasonable force to control or restrain pupils under certain circumstances.
11.12 Other people may also do so, in the same way as teachers, provided they have been authorised by the head teacher to have control or charge of pupils. All schools should have a policy about the use of force to control or restrain pupils.
11.13 Further guidance is available at the Department for Education website.
11.14 In addition to the duties (described above) that s.175 Education Act imposes upon Children's Services (Education), it also places comparable obligations on the educational institutions and individuals listed below in alphabetical order.

Governing Bodies

11.15 S.175 (2) and (3) Education Act 2002 respectively, impose an obligation on school governors and on governing bodies of FE institutions (corporations) to ensure they make arrangements for ensuring their functions relating to the conduct of the school / institution are exercised with a view to safeguarding and promoting the welfare of children / young people receiving education / training.

Governing bodies should ensure that:

  • The school or institution has a child protection policy reviewed annually, is referred to in the school / institution's prospectus, and that conforms to Children's Services (Education) and LSCB policy and guidance;
  • The policy includes provision for procedures for recruiting and selecting staff and volunteers and for dealing with allegations of abuse against staff and volunteers;
  • The school / institution has a senior teacher / member of senior management team designated to take lead responsibility for dealing with child protection issues;
  • Members of the governing body / corporation, head teacher, designated teacher / person and all other staff and volunteers who work with children have attended appropriate training to equip them to carry out their responsibilities for child protection effectively and that this is kept up to date;
  • Any deficiencies or weaknesses in regard to child protection arrangements are brought to the attention of the governing body / corporation and are remedied without delay;
  • A member of the governing body / corporation is nominated to be responsible for liaising with Children's Services (Education) and/or partner agencies, as appropriate in the event of allegations of abuse being made against the head teacher or principal.
11.17 Governing bodies of Non-Maintained Special Schools have very comparable duties by virtue of s.157 of the Education Act 2002.

Maintained Schools/FE colleges


The head teacher or equivalent should ensure that:

  • A senior person (member of the senior management team in an FE institution) is designated as taking lead responsibility for child protection including liaising with pupils' social workers, making referrals where appropriate, representing the school / institution in inter-agency working and liaising with parents / carers;
  • Child protection procedures in line with the school / FE institution policy and Children's Services (Education) or LSCB guidelines are in place and followed by all staff and volunteers;
  • The designated teacher and other staff and volunteers have undertaken up to date and appropriate training to equip them to carry out their responsibilities effectively, including in the case of the designated teacher, training in inter-agency work;
  • Procedures for dealing with allegations of abuse against staff are in accordance with Children's Services (Education) guidelines and all staff and volunteers are aware of them and aware of the boundaries of professional conduct;
  • All staff and volunteers feel able to raise concerns about poor or unsafe practice and such concerns are addressed sensitively and effectively in a timely manner in accordance with agreed whistle blowing policies;
  • Safe recruitment practices that provide for appropriate checks are in place and are followed in respect to all new staff and volunteers who will work with children;
  • Child protection training for all staff is included as a key area in all induction procedures;
  • Arrangements are made, including where necessary the provision of supply cover, to enable the designated teacher and other staff to discharge their responsibilities by taking part in strategy discussions and child protection conferences and contributing to the assessment of children.

'Designated' member of staff

11.19 The main role of the 'designated' member of staff is to refer cases of suspected abuse or allegations to the relevant investigating agencies according to the procedures established by the local LSCB.

To be effective, designated members of staff must:

  • Have received adequate training about the identification of abuse, a working knowledge of LSCBs and conduct of a Child Protection Conference;
  • Act as a source of advice and support to colleagues;
  • Make themselves (and any deputies) known to staff and ensure they have sufficient training to enable immediate reporting of concerns to the designated teacher;
  • Ensure all staff have access to and understands the school's / college's child protection policy;
  • Liaise with the head teacher / equivalent;
  • Ensure the institution's child protection policy is reviewed annually and updated;
  • Be able to keep detailed accurate secure written records of referrals or concerns;
  • Ensure parents see copies of the child protection policy which alerts them to the fact that referrals may be made and the role of the school in this to avoid conflict later;
  • Obtain access to resources and attend any relevant or refresher training and be allowed the necessary time to fulfil this role;
  • Ensure that where a child leaves the school roll, her/his child protection file is transferred to the new school as soon as possible and is kept separate from the main school file.

Proprietors of Independent Schools

11.21 Proprietors of independent schools (including Academies and City Technology Colleges) also have a duty to safeguard and promote the welfare of their pupils under s.157 Education Act 2002 and the Education (Independent Schools Standards) Regulations 2003.

Proprietors of independent schools should ensure that:

  • Their school has a child protection policy that conforms with local guidance, is reviewed annually and is made available on request;
  • A senior teacher / member of staff of the senior management team is designated to take responsibility for dealing with child protection issues;
  • The proprietor, head teacher and designated teacher have attended the necessary training to equip them to carry out their responsibilities for child protection which is kept up to date and high quality training is available for all other staff appropriate to their needs;
  • Any deficiencies or weaknesses are remedied without delay;
  • They have arrangements in place to liaise and work with other agencies over child protection issues in line with policies and procedures;
  • They have safe recruitment procedures in place together with procedures for dealing with allegations of abuse against staff.

12. Faith Communities


Faith communities have an important role to play in child protection which reflects children's:

  • Attendance at religious services and ceremonies;
  • Participation in study groups / lessons;
  • Involvement in crèches;
  • Attendance of youth clubs;
  • Use, either alone or with parent/s of available counselling, mentoring and confessional services;
  • Involvement in groups using faith community premises e.g. halls.

Faith communities should ensure that all clergy, staff and volunteers who have regular contact with children:

  • Have been checked for suitability (inc. Disclosure and Barring Service checks) in working with children and understand the extent and limits of the volunteers' role;
  • Are sensitive to the possibility of child abuse and neglect;
  • Have access to training opportunities to promote their knowledge;
  • Know how to report concerns about possible abuse or neglect;
  • Are vigilant about their own actions so they cannot be misinterpreted.

Faith communities should have the following arrangements in place:

  • Procedures for staff and others to report concerns they may have about children they meet, that are consistent with' What to Do if You Are Worried A Child Is Being Abused' and LSCB procedures;
  • Appropriate staff codes of practice, particularly for those working directly with children, e.g. those issued by the Churches' Child Protection Advisory Service (CCPAS) or their denomination or faith group;
  • Recruitment procedures in accordance with Safe from Harm (Home Office 1993) principles and LSCB procedures alongside training and supervision of staff, paid or voluntary.
12.4 All faith communities should, with support from nominated individuals in the local LSCB, develop and maintain their own child protection procedures, consistent with these procedures.
12.5 Churches and faith organisations can seek advice on child protection issues from CCPAS, which can help with policies and procedures. Its 'Guidance to Churches' manual can help with policies and procedures and its 'Safeguarding Children and Young People' can assist other places of worship and faith-based groups.
12.6 CCPAS provides a national 24 hour telephone help-line for churches, other places of worship and faith-based groups and individuals, providing advice and support on safeguarding issues.
12.7 Whenever there is concern a child has been abused or neglected, the concern should be referred, without delay, to the duty social worker for the area in which the child lives.
12.8 The duty social worker may also be contacted for consultation (see Professional Consultation in Section 5, Professional Response, of the Recognition and Response Procedure.

13. Fire & Rescue Authority


The Buckinghamshire and Milton Keynes Fire & Rescue Authority is committed to its Child Protection Policy O/C 88-18-08 which is applicable to all staff and enshrines 2 key principles:

  • The welfare of the child is the paramount consideration;
  • All children, regardless of age, disability, gender, racial or ethnic origin, religious belief and sexual identity have a right to protection from harm.

Staff who for any reason become concerned that a child may be at risk, is being or has been abused either by:

  • A member of staff;
  • A member of their family;
  • Any other person, including another child;
  • Themselves - self abuse;
  • Or is told by a child that they are being, or have been abused.
must report that concern to a designated person at the earliest opportunity - a 'designated person' being the Human Resources Department Head, or any Duty Divisional Officer - who must complete the required Child Protection Proforma for Referral to Children's Social Care Services (Appendix 5 of OC88-18-08).

The role of the 'designated person' is to:

  1. Act as an official contact with Children's Social Care Services and any other involved statutory authority in the matter of a child protection referral;
  2. To instigate any internal actions that may be necessary following a referral being made.
13.4 The Buckinghamshire Fire and Rescue Service designated persons consist of the Human Resources Department Head and Duty Divisional Officers. The Human Resources Department Head can be reached during office hours at Brigade Headquarters (01296 424666) on x120. Duty Divisional Officers can be contacted via Brigade Headquarters (01296 424666) during office hours, and otherwise via Fire Service Control (01296 395959). 
13.5 Staff making a referral in either instance should initially request to speak to the designated officer on a "Child Protection Matter". Additional information and guidance and a flow chart summary of required actions are contained in OC 88-18-08.

14. Health Services

General Responsibilities

14.1 Health professionals have a key role to play in actively promoting the health and well-being of children and working directly with them to ensure that safeguarding and promoting their welfare forms an integral part of the care they offer.
14.2 Other health professionals who come into contact with children in the course of their work - including when they are not directly responsible for the care of a child - also need to be aware of their responsibility to safeguard and promote the welfare of children. In cases of suspected abuse, the duty of care a health professional owes to a child as her/his patient will take precedence over any obligation to the parent who may be suspected of abuse.

All health professionals working with children and families should be able to:

  • Understand the risk factors and recognise children in need of support and/or safeguarding;
  • Recognise the needs of parents who may need extra help in bringing up their children, and know where to refer for help;
  • Recognise the risks of abuse to an unborn child;
  • Contribute to enquiries about a child and family;
  • Liaise closely with other agencies including other health professionals;
  • Assess the needs of children and the capacity of parents / carers to meet their children's needs (including the needs of children who display sexually harmful behaviours);
  • Plan and respond to the needs of children and their families, particularly those who are vulnerable;
  • Contribute to Child Protection Conferences, Family Group Conferences and Strategy Discussions;
  • Contribute to planning support for children who are suffering or likely to suffer Significant Harm e.g. those in households with domestic violence or parental substance misuse;
  • Help ensure that children who have been abused and parents under stress e.g. those who have mental health problems have access to supportive services;
  • Play an active part, through the child protection plan, in safeguarding children from significant harm;
  • As part of generally safeguarding children and young people, provide on-going and preventative support through proactive work with children, families and expectant parents;
  • Contribute to Serious Case Reviews and their implementation.
For a summary of Safeguarding Children and Young People; Roles and Competences for Health Care Staff, see the Royal College of Nursing Inter Collegiate Document.
14.4 The Health and Social Care (Community Health and Standards) Act 2003 obliges each NHS body 'to put and keep in place arrangements for the purpose of monitoring and improving the quality of health care provided by and for that body' (s.45) and gave the Secretary of State the power to set out standards to be taken into account by every English NHS body in discharging that duty (s.46).
14.5 'National Standards, Local Action' DH 2004 incorporates Standards for Better Health describing the level of quality health care organisations, including NHS Foundation Trusts, and private and voluntary providers of NHS care are expected to meet. It sets out core standards which must be complied with and developmental standards, such as national service frameworks, which the Healthcare Commission will use to assess continuous improvement.
14.6 Core standard C2, within the 'safety' domain states, 'health care organisations protect children by following national child protection guidance within their own activities and in their dealings with other organisations'.
14.7 Standard 5 of the NSF is about safeguarding and promoting the welfare of children; but safeguarding and promoting welfare is also an integral part of other standards in the NSF. In discharging their roles and responsibilities, NHS organisations will therefore need to meet core standard C2 and take account of the NSF.
14.8 All NHS agencies must ensure they have in place safe recruitment policies and practices, including Disclosure and Barring Service checks, for all staff, including agency staff, students and volunteers, working with children.

Clinical Commissioning Groups (CCGs)

14.9 CCGs are under a duty to take account of the need to safeguard and promote the welfare of children in discharging their functions. They are local health organisations responsible for commissioning and providing some health services in their geographical area.
14.10 CCG Chief Executives have responsibility for ensuring that the health contribution to safeguarding and promoting the welfare of children is discharged effectively across the whole local health economy through the CCGs commissioning arrangements. CCGs should work with local authorities that are children's services authorities to commission and provide services which are coordinated across agencies and integrated wherever possible.
14.11 The CCGs statutory duties include involvement in, and commitment to, the work of the LSCBs including representation on the Boards at an appropriate level of seniority.
14.12 CCGs are additionally responsible for providing and / or ensuring the availability of advice and support to the LSCBs in respect of a range of specialist health functions e.g. primary care, mental health (adult and child and adolescent) and sexual health, and for co-ordinating the health component of a Serious Case Review (see Serious Case Review Procedure).
14.13 The CCG must also ensure that all health agencies with which it has commissioning arrangements have links with a specific LSCB and that agencies work in partnership in accordance with their agreed LSCB plan. This is particularly important where Trusts' boundaries / catchment areas are different to those of LSCBs. This includes Ambulance and NHS Direct Services.
14.14 CCGs should ensure all health providers from whom they commission services- both public and independent sector- have comprehensive single and multi-agency policies and procedures to safeguard and promote the welfare of children which are in line with and informed by LSCB procedures, and are easily accessible for staff at all levels within each organisation.

Duty to identify named and designated professionals

14.15 Each CCG is responsible for identifying a senior paediatrician, and senior nurse to undertake the role of 'designated' professional for child protection across the health economy and for identifying one or more 'named' doctors and nurse (or midwife) to take a professional lead within the CCG on child protection matters for respective roles). See Designated and Named Professionals and Named Professionals
14.16 CCGs are expected to ensure that safeguarding and promoting the welfare of children are an integral part of clinical governance and audit arrangements.

CCGs should ensure that all their staff:

  • Are alert to the need to safeguard and promote the welfare of children;
  • Have knowledge of local procedures; and
  • Know how to contact the named and designated professionals.
14.18 CCGs should ensure that all health staff have easy access to health professionals trained in examining, identifying and assessing children and young people who may be experiencing abuse or neglect, and that local arrangements include having all the necessary equipment and staff expertise for undertaking forensic medical examinations; arrangements should be geared towards avoiding repeated examinations.
14.19 CCGs will also be able to commission services in Sexual Assault Referral Centres (SARCs) including services for children / young people and victims of rape and sexual assault. SARCS will provide forensic, medical and counselling services involving specialist health input.
14.20 CCG commissioners are responsible with their local authority partners for commissioning integrated services to respond to the assessed needs of children and young people and their families where a child has been or is at risk of being abused or neglected.
14.21 Service specifications drawn up by CCG commissioners should include clear service standards for safeguarding and promoting the welfare of children, consistent with LSCB procedures.

Independent sector

14.22 CCGs should ensure, through contracting arrangements, that independent sector providers deliver services in line with CCGs' obligations with respect to safeguarding and promoting the welfare of children.
14.23 CCGs will need to work with those independent providers to ensure suitable links are made to LSCBs and that the provider is aware of LSCB policies and procedures.

NHS & Foundation Trusts

14.24 NHS Trusts, including Mental Health and Foundation Trusts (see Foundation Trusts) along with other health partners, are responsible for providing health services in hospital and community settings. They have a duty to participate in LSCBs and a duty to make arrangements to ensure that their functions are discharged having regard to the need to safeguard and promote the welfare of children.
14.25 All staff should be trained in how to safeguard and promote the welfare of children and to be alert to potential indicators of abuse or neglect in children, and know how to act upon their concerns in line with LSCB procedures.

Duty to identify named professionals

14.26 All NHS and Foundation Trusts should identify a named doctor and a named nurse / midwife for child protection (see NHS and Foundation Trusts).
14.27 All staff should be alert to the possibility of child abuse or neglect, have knowledge of local procedures and know the names and contact details of the relevant named and designated professionals.
14.28 In particular, staff working in Accident & Emergency (A&E) departments, ambulatory care units, walk in centres and minor injury units should be familiar with local procedures for making enquiries to find out whether a child is subject to a Child Protection Plan.
14.29 They should be alert to carers who seek medical care from a number of sources to conceal the repeated nature of a child's injuries.
14.30 Specialist paediatric advice should be available at all times to A&E departments, and all units where children receive care.
14.31 If a child - or children from the same household - present repeatedly, even with slight injuries, in a way which doctors / nurses / other staff find worrying, they should act in accordance with Information Sharing and Confidentiality Procedure and 'What to Do if You Are Worried A Child Is Being Abused'. Children and families should be actively and appropriately involved in these processes unless this would result in harm to the child.
14.32 All visits by children to a hospital Emergency Department, ambulatory care unit and walk in centre or minor injury unit should be notified quickly to the child's GP and should be recorded in the child's NHS records.
14.33 Where the child is not registered, the appropriate contact in the CCG should be notified to arrange registration.
14.34 Consent should be sought from a competent child/young person for the health visitor (for under 5s) and school nurse (for over 5s) to be notified, where such professionals have a role in relation to the child.
14.35 Overriding refusal to consent should only take place where there is a public interest of sufficient force e.g. Significant Harm to a child or serious harm to an adult. In such circumstances the reasons for taking such actions should be carefully documented and an explanation given to the child/young person.

Ambulance Trusts, NHS Direct Sites & NHS Walk-In Centres

14.36 Staff working in these health facilities will have access to family homes or be involved in a time of crisis and may therefore be in a position to identify initial concerns regarding a child's welfare.
14.37 Each of these bodies should have a named professional for child protection (see below for details of that role) and all staff should be aware of these procedures.

Dental Practitioners

14.38 Dental practitioners and the dental care professionals (dental therapists, hygienists, nurse etc) work in a variety of settings as salaried staff of CCGs, providers of CCG commissioned services and as independent practitioners. They may see vulnerable children within health care settings and when undertaking domiciliary visits. They are likely to identify injuries to the head, neck, face, mouth and teeth as well as potentially identifying other child welfare concerns.
14.39 The dental team, irrespective of its setting, should be included within child protection systems and training within the local Trust. See Child Protection and the Dental Team. Dentists should have access to a copy of these LSCB procedures.

To practice effectively, dentists should:

  • Possess sufficient knowledge and skills to identify concerns regarding a child's welfare;
  • Be aware of how to refer to Children's Social Care;
  • Know the identity of the CCGs named professionals from whom they may wish to seek advice.

Other health professionals


In addition to the agencies and individuals described above, the following (and any others who offer services within Milton Keynes) are potential contributors to effective protection of vulnerable children:

  • Clinical psychologists;
  • Staff in genito-urinary medical services;
  • Obstetric and gynaecological staff;
  • Occupational therapists and physiotherapists;
  • Staff in sexual health services;
  • Speech and language therapists;
  • Pharmacists, optometrists;
  • Members of all professions allied to medicine.

The above individuals should:

  • Have knowledge of these procedures and how to contact named professionals for advice and support;
  • Receive the training and supervision needed to recognise child welfare concerns;
  • Respond to the identified needs of children.

GP & Primary Health Care Team

14.43 The GP and other members of the PHCT are well placed to recognise a child potentially in need of extra help or services to promote health and development, or at risk of harm.
14.44 Surgery consultations, home visits, treatment room sessions, child health clinic attendance, and information from PHCT staff such as health visitors, midwives and practice nurses may all help to build up a picture of the child's situation and alert the team if something is amiss.
14.45 All PHCT members should know when it is appropriate to refer a child to Children's Social Care for help as a 'Child in Need', and how to act on concerns that a child may be suffering or likely to suffer Significant Harm through abuse or neglect.
14.46 When other members of the PHCT become concerned about the welfare of a child, action should be taken in accordance with these procedures. In addition, the GP should be informed straightaway. All PHCT members should know how to contact colleagues who have experience in child protection matters, such as named professionals within the CCG or local authority, in cases where there is any uncertainty.
14.47 The GP and PHCT are also well placed to recognise when a parent / other adult has problems which may affect her/his capacity as parent / carer, or which may mean s/he poses a risk of harm to a child.
14.48 While GPs have responsibilities to all their patients, the child is particularly vulnerable and the welfare of the child is paramount.
14.49 If the PHCT has concerns that an adult's illness or behaviour may make a child likely to suffer Significant Harm, staff should follow the procedures set out in Recognising Abuse and Neglect Procedure and 'What to Do If You're Worried a Child is Being Abused.
14.50 GPs, together with other PHCT members, have an important role in all stages of child protection processes, from sharing information with Children's Social Care when enquiries are being made about a child and contributing to assessments, to involvement in a Child Protection Plan to protect a child from harm.
14.51 GPs and other PHCT practitioners should make available to a Child Protection Conference relevant information about a child and family, whether or not they - or a member of the PHCT - are able to attend.
14.52 GPs should take part in training about safeguarding and promoting the welfare of children and have regular updates as part of their postgraduate educational programme, and as employers should ensure that practice nurses, practice managers, receptionists and any other staff whom they employ, are given the opportunities to attend local courses in safeguarding and promoting the welfare of children, or ensure such training is provided within team.
14.53 PHCTs should have a clear means of identifying in records those children (together with their parents and siblings) who are the subject of a Child Protection Plan. This will enable them to be recognised by practice partners and any other doctor, practice nurse or health visitor who may be involved in the care of those children. There should be good communication between GPs, health visitors, practice nurses and midwives in respect of all children about whom there are concerns.
14.54 GPs and other members of the ante-natal service need to be alert to and competent in recognising the risk of harm to the unborn child, and existing children, including domestic violence and abuse. It is estimated that one third of domestic violence and abuse starts or escalates during pregnancy and this is associated with rises in the rates of miscarriage, foetal death and injury, low birth weight, and prematurity.
14.55 Staff should note that vulnerable women are more likely to delay seeking care and to fail to attend clinics regularly. Those who require help should be referred to appropriate support and counselling services, or to the police as appropriate.
14.56 Each GP and member of the PHCT should have access to a copy of these procedures.
14.57 CCGs are responsible for planning an integrated GP out-of-hours service in their local area and staff working within it should know how to access advice from designated and named professionals within the CCG, and these procedures.

Midwife, Health Visitor and School Nurse

14.58 Midwives are the primary health professionals likely to be working with and supporting women and their families throughout pregnancy. Other health professionals including maternity support workers, health visitors and, where applicable, specialist Lead Social Workers may also be directly engaged in providing support.
14.59 The close relationship midwives foster with their clients provides an opportunity to observe attitudes towards the developing baby and identify potential problems during pregnancy, birth and the child's early care.
14.60 Nurses work with children and families in a variety of environments and are well placed to recognise when a child is in need of help, services or is suffering or likely to suffer Significant Harm.
14.61 The primary focus of health visitors' work with families is health promotion. Like few other professional groups, health visitors provide a universal service which, coupled with knowledge of children and families and expertise in assessing and monitoring child health and development, means they have an important role to play in all stages of family support and child protection.
14.62 Health visitors are often the starting point for child protection referrals and their continuing work in supporting families places them in a unique position to continue to play an important part as enquiries progress.
14.63 School nurses have regular contact with school age children who spend a significant proportion of their time in school. Their skills and knowledge of child health and development mean that, in their work with children in promoting, assessing and monitoring health and development, they have important role in all stages of child protection processes.
14.64 Nurses, midwives and school nurses must be provided with child protection training and have regular updates as part of their post registration educational programme.

Mental Health Services

14.65 Adult mental health services, including forensic services, together with child and adolescent mental health services, have a role to play in assessing the risk posed by perpetrators, whether they be an adult, child or young person, and in the provision of mental health treatment services for perpetrators where appropriate. In particular cases, the expertise of substance misuse and learning disability services will also be required.

Child & Adolescent Mental Health Services

14.66 In the course of their work, child and adolescent mental health professionals will inevitably identify or suspect instances where a child may have been abused and/or neglected. They should follow the child protection procedures laid down for their services within their area. Consultation, supervision and training resources should be available and accessible in each service.

Child and adolescent mental health professionals may have a role in the Child and Family Single Assessment process in circumstances where their specific skills and knowledge are helpful, e.g.:

  • Children/young people with severe behavioural and emotional disturbance, such as eating disorders or self-harming behaviour;
  • Families where there is a perceived high risk of danger;
  • Very young children;
  • Where child or abuser have severe communication problems;
  • Situations where parent or carer feigns the symptoms of or deliberately causes ill-health to a child;
  • Where multiple victims are involved.
14.68 In addition, assessment and treatment services may need to be provided to young mentally disordered offenders. The assessment of children and adults with significant learning difficulties, a disability, or sensory and communication difficulties, may require the expertise of a specialist psychiatrist or clinical psychologist from a learning disability or child mental health service.
14.69 Child and adolescent mental health services also have a role in the provision of a range of psychiatric / psychological assessment and treatment services for children and families. Services that may be provided, in liaison with Children's Services, include provision of court reports and direct work with children, parents and families. Services may be provided either within general or specialist multidisciplinary teams, depending upon the severity and complexity of the problem.
14.70 In addition, consultation and training may be offered to services in the community including, for example Children's Services, schools, primary health care teams, and nurseries.

Adult Mental Health Services

14.71 Adult mental health services, including those providing general adult and community, forensic, psychotherapy, alcohol and substance misuse and learning disability services, have a responsibility in safeguarding children when they become aware of or identify a child who is suffering or likely to suffer Significant Harm. This may be as a result of service's direct work with those who may be mentally ill, a parent, a parent-to-be, or a non-related abuser, or in response to a request for the assessment of an adult perceived to represent a potential or actual risk to a child or young person.
14.72 Close collaboration and liaison between the adult mental health services and children's welfare services are essential and this may require sharing of information to safeguard and promote the welfare of children or protect a child from significant harm.

Drug Action Teams

14.73 Drug Action Teams (DATs) (sometimes referred to as Drug and Alcohol Action Teams (DAATs) are local partnerships responsible for delivering the National Drug Strategy at a local level, with representatives from local authorities (including education, social care, housing), health, police, probation, the prison service and the voluntary sector.

Designated & Named Professionals


14.74 All CCGs should have 'designated' doctors and nurses to take a strategic, professional lead on all aspects of the health service contribution to child protection across the CCG area, which includes all providers.
14.75 All NHS and Foundation Trusts, including CCGs should identify 'named' doctors and named nurses / midwifes for child protection. In the case of NHS Direct and Ambulance Trusts, this should be a named professional. The focus for the named professional role is child protection within her/his own organisation.
14.76 Designated and named professional roles should always be explicitly defined in job descriptions and sufficient time and funding should be allowed to fulfil their child protection responsibilities effectively.
14.77 For large CCGs and Trusts which may have a number of sites, a team approach can enhance the ability to provide 24 hour advice and provide mutual support for those carrying out the designated and named professional role. If this approach is taken it is important to ensure leadership and accountability arrangements are clear.

Designated professionals

14.78 Designated professionals provide advice and support to named professionals in each provider Trust.
14.79 Designated professionals are a vital source of child protection advice to other professionals, CCG and to Children's Services and should comprise part of the local health service LSCB representation.
14.80 Designated professionals play an important role in promoting, influencing and developing relevant training, on a single and inter-agency basis to ensure the training needs of health staff are taken into account. They also provide skilled professional involvement in child protection processes in line with these LSCB procedures, and in Serious Case Reviews.

Responsibilities of designated professionals can be summarised as:

  • Providing the strategic health-lead on all aspects of health service contribution to safeguarding children within the CCG area  (including all providers);
  • Supporting named professionals in meeting child protection specifications;
  • Providing professional advice on child protection matters to the multi-agency network;
  • Representing all health service providers on the LSCB and ensuring that each Trust has a specified link to the LSCB;
  • Monitoring, evaluating and reviewing the health service contribution to the protection of children;
  • Collaborating with LSCBs in each area and named professionals in each Trust in reviewing the involvement of health services in serious incidents which meet the criteria for a Serious Case Review.
14.82 Appointment as a designated professional does not, in itself, signify responsibility personally for providing a full clinical service for child protection. This should be the subject of separate agreements with relevant Trusts.

Named professionals


Named professionals have a key role in promoting good professional practice within the Trust and provide advice and expertise for fellow professionals. They should have specific expertise in children's health and development, child maltreatment and local arrangements for safeguarding and promoting the welfare of children.

The responsibilities of named professionals can be summarised as:

  • Being a source of advice and expertise on child protection matters to all staff at the point of need;
  • Promoting good practice and effective communication within and between Trusts and all agencies on all matters relating to the protection of children;
  • Ensuring that arrangements are in place for child protection supervision and training of all staff involved in providing services to children and families and vulnerable adults who are parents or carers and/or who may pose a risk to children;
  • Ensuring child protection is an integral part of the Trust's risk management strategy and that key staff are aware of thresholds for triggering a Section 47 Enquiry and an assessment of risk;
  • Conducting the Trust's internal case reviews (except when they have had personal involvement when it will be more appropriate for the designated professional to conduct the review);
  • Developing, monitoring and reviewing health service specifications and standards for child protection practice;
  • Ensuring there are effective systems of child protection audit to monitor the application of agreed child protection standards.

15. Housing Services

Housing Authorities & Registered Social Landlords


Housing and homelessness staff in local authorities can play an important role in safeguarding and promoting the welfare of children as part of their day to day work by:

  • Recognising child welfare issues;
  • Sharing information;
  • Making referrals; and
  • Subsequently managing or reducing risks.

Housing managers, working in a local authority or for a registered social landlord (RSL), and others with a front line role such as environmental health officers, also have an important role, e.g.:

  • Housing staff, in day to day contact with families and tenants, may become aware of needs or welfare issues which they can either tackle directly e.g. by making repairs or adaptations to homes, or by assisting the family to accessing help;
  • Housing authorities are key to the assessment of the needs of families with disabled children who may require housing adaptations in order to participate fully in family life and reach their maximum potential;
  • Housing authorities have a front line emergency role for instance managing re-housing or repossession when adults and children become homeless or at risk of homelessness as a result of domestic violence and abuse;
  • Housing staff through their day to day contact with members of the public and with families may become aware of concerns about the welfare of particular children -also, housing authorities and RSLs may hold important information that could assist Children's Social Care carry out assessments under s.17 or Section 47 Children Act 1989; conversely social care staff and other organisations working with children can have information which will make assessments of the need for certain types of housing more effective; authorities and RSLs should develop joint protocols to share information with other organisations, for example Children's Social Care or health professionals in appropriate cases;
  • Environmental health officers inspecting conditions in private rented housing may become aware of conditions that impact adversely on children particularly; under Part 1 of the Housing Act 2004, authorities will take account of the impact of health and safety hazards in housing on vulnerable occupants including children when deciding the action to be taken by landlords to improve conditions.

Registered Social Landlords (RSL)

15.3 Many local authorities do not directly own and manage housing, having transferred these responsibilities to one or more RSLs.
15.4 Housing authorities remain responsible for assessing the needs of families under homelessness legislation and managing nominations to registered social landlords who provide housing in their area. They continue to have an important role in safeguarding children because of their contact with families as part of assessment of need, and because of the influence they have designing and managing prioritisation, assessment and allocation of housing.
15.5 RSLs are independent organisations, regulated by the Housing Corporation under its Regulatory Code and are not public bodies.
15.6 RSLs are not under the same duties to safeguard and promote the welfare of children as local authorities. However, the Housing Corporation supports the principle of RSLs working in partnership with a range of organisations to promote social inclusion, and its regulatory code states that housing associations must work with local authorities to enable the latter to fulfil their duties to the vulnerable and those covered by the government's 'Supporting People' policy.
15.7 There are a number of RSLs across the county who provide specialist supported housing schemes specifically for: young people at risk and/or young people leaving care; and pregnant teenagers. These schemes will include 16 and 17 year olds.

16. Library, Leisure and Cultural Services

16.1 Sport and cultural services designed for children and families e.g. libraries, play schemes and play facilities, parks and gardens, sport and leisure centres, events and attractions, museums and arts centres are directly provided, purchased or grant aided by local authorities, the commercial sector, and by community and voluntary organisations. Many such activities take place in premises managed by authorities or their agents.

Staff, volunteers and contractors who provide these services will have various degrees of contact with children who use them, and appropriate arrangements need to be in place including:

  • Procedures for staff and others to report concerns they may have about children they meet that are in line with 'What To Do If You Are Worried A Child Is Being Abused' and LSCB procedures, as well as arrangements such as those described above; and
  • Appropriate codes of practice for staff, particularly sports coaches, such as those issued by national governing bodies of sport, the Health and Safety Executive, or the local authority.


16.3 Library staff have a great deal of informal contact with children and parents using their services, which provides opportunities for recognising those who are experiencing difficulties.
16.4 If young children are left unattended within the library for lengthy periods of time, staff should intervene with parents and inform the Children's Social Care if concerns are not allayed.
16.5 Through the facility for homework helpers and holiday groups, some library staff have direct unsupervised contact with children and all must be familiar and comply with child protection procedures.
16.6 Because libraries provide opportunities for anonymous access to the internet, staff must be aware and take reasonable precautions to prevent access to pornography and chat rooms in which children may be drawn into risky relationships.

17. Licensing Authority


The Licensing Act 2003 modernised the legislation governing the sale and supply of alcohol and public entertainment licensing so that:

  • Various existing pieces of legislation were consolidated;
  • Licensing decisions could be made according to local considerations;
  • Licensing hours could be de-regulated.
17.2 The Act removed liquor licensing powers from the magistrates' courts and created a 'licensing authority' in each local authority in England and Wales responsible for processing applications covering the sale and supply of alcohol, as well as public entertainment.
17.3 Historical restrictions on the hours when alcohol could be sold were also removed so that licence applicants can request their own, independently determined hours of operation.

There are 4 'licensing objectives' contained with the Act:

  • Prevention of crime and disorder;
  • Public safety;
  • Protection of children from harm;
  • Prevention of public nuisance.
17.5 The Act allows the licensing authority to attach conditions relating to children's access to reflect the individual nature of each establishment, if relevant representations are made and this is necessary to do so in order to protect children from harm. Where there is no risk of harm, there need be no conditions applied.

Responsible Authorities


A number of specified 'responsible authorities' must be notified of all licence variations and new applications and include:

  • Police;
  • Fire & Rescue; and
  • 'A body which represents those who, in relation to any such area, are responsible for, or interested in, matters relating to the protection of children from harm, and is recognised by the licensing authority for that area for the purposes of this section as being competent to advise it on such matters'.
17.7 The LSCB or a named individual e.g. a child protection manager can be what is termed a 'responsible authority' and can make representations to the licensing authority about a 'variation' or new licence application, where applicants fail to consider the protection of children. The LSCB / named individual can request that the protection of children be incorporated by way of condition/s on the relevant premises licence or club premises certificate.
17.8 Responsible authorities also have the power to call for a review of an existing licence, based upon 1 or more of the above 4 licensing objectives.

Across Milton Keynes the 'responsible authorities' and relevant contact details for applications and correspondence are as follows:

  • Chief Officer of Police
  • Buckinghamshire & Milton Keynes Fire Authority
  • Chief Environmental Health Officer (Health & Safety)
  • Developmental Control (Planning)
  • Milton Keynes Safeguarding Children Board
    • Milton Keynes Safeguarding Children Board (MKSCB)
      Galley Hill Centre
      Galley Hill
      Milton Keynes
      MK11 1PA
      Tel: 01908 254373
  • Trading Standards
17.10 The responsible authority for child protection can be contacted for advice and guidance by applicants prior to their submission of an application at Milton Keynes Safeguarding Children Board above.
17.11 All applications must clearly state which licensing authority is responsible for dealing with the application, to enable an appropriate and prompt response to be made by the responsible authority.
17.12 Full applications should be forwarded to the responsible authority by the licence applicant.
17.13 The responsible authority for child protection will acknowledge receipt of the application (to both the applicant and the licensing & safety team).
17.14 The responsible authority for child protection will respond to the licensing & safety team, specifying what conditions are seen to be necessary in respect of the application to meet the licensing objective of protecting children from harm.
17.15 If no representations are made by Children's Services or other agreed 'responsible authority' within four weeks of receiving the application then it will be assumed that no representations are being made.
17.16 In view of the likely lack of information available to Children's Services in respect of licensed premises, it is not envisaged that it will often initiate adverse comments.
17.17 Applications should though, be considered in the light of how the objective of protection of children from harm has been addressed in the application, plans and the operating schedules.
17.18 If a licensing authority has any particular concerns about an individual license in respect of a child protection matter this should be specifically drawn to the attention of the 'responsible authority'.

Children's Services staff have a responsibility to share (via their nominated 'responsible authority') any child protection concerns about licensed premises, with the relevant licensing authority, e.g.:

  • Premises having a reputation for under-age drinking;
  • Premises with a known association with drug taking or dealing;
  • Children present and a strong element of gambling on premises;
  • Young people being present when entertainment of a sexual or other adult nature is provided on premises;
  • Premises where children are regularly present when they would normally be expected to be in full-time education;
  • Excessive nocturnal noise outside licensed premises in residential areas;
  • Children living in licensed premises and inadequately supervised;
  • Known concerns of a child protection nature about an applicant for a personal license, or for staff working in licensed premises where children may be present.

Each 'responsible authority' should define the issues to be considered in formulating its response to a licence application, e.g.:

  • Direct or indirect sale of alcohol and other restricted goods to under 18s;
  • Use of illicit drugs on licensed premises;
  • Impact on local children of noise associated with premises;
  • Protection of children from gambling or unsuitable films;
  • Protection from the impact of adults' smoking;
  • Disclosure and Barring Service checks on those who have access to children;
  • Appropriate policies /procedures that recognise the need to protect children.

18. National Offender Management Service

18.1 Historically distinct prisons and probation services have been unified to become the 'National Offender Management Service'.

National Probation Service and Thames Valley CRC 18

18.2 The National Probation Service supervises high risk offender offenders, with the aim of reducing re-offending and protecting the public. Thames Valley CRC supervise medium and low risk offenders.
18.3 As part of their main responsibility to supervise them in the community, offender managers will be in contact with, or supervising, a number of offenders identified as presenting a risk, or potential risk, to children. They will also supervise parent/carer offenders. By working with them to improve their lifestyles and enable a change of behaviour, offender managers safeguard and promote the welfare of those children for whom offenders have a responsibility.

In addition, probation provides direct services to children:

  • To child victims of serious sexual or violent offences;
  • Supervising 16 and 17 year olds subject to a Community Punishment Order;
  • Seconding staff to join Youth Offending Service;
  • Supporting women victims, and indirectly children in the family, of convicted perpetrators of domestic abuse participating in accredited domestic abuse programmes.

Offender managers should also ensure there is clarity and communication between Multi-Agency Public Protection Arrangements (MAPPA) and other risk management processes e.g. in the case of safeguarding children, procedures (summarised in Management of Those Presenting a Risk to Children Procedure) covering:

  • Registered sex offenders;
  • Domestic abuse management meetings;
  • Child protection procedures; and
  • Procedures for the assessment of persons identified as presenting a risk or potential risk to children.


18.6 Governors of prisons (or, in the case of contracted prisons, their directors) also have a duty to make arrangements to ensure that their functions are discharged having regard to the need to safeguard and promote the welfare of children, not least those who have been committed to their custody by the courts.
18.7 In particular Governors / Directors of women's establishments which have mother and baby units have to ensure that staff working on the units are prioritised for child protection training, and that there is always a member of staff on duty in the unit who is proficient in child protection, health and safety and first aid / child resuscitation.
18.8 Each baby must have a child care plan setting out how the best interests of the child will be maintained and promoted during the child's residence on the unit.
18.9 Governors / Directors of all prison establishments must have in place arrangements that protect the public from prisoners in their care, including effective processes to ensure prisoners are unable to cause harm to the public and particularly children.
18.10 Restrictions should be placed on prisoners communications (visits, phone calls and correspondence) that are proportionate to the risk they present
18.11 All prisoners who have been identified as presenting a risk to children must not be allowed contact with children unless a favourable risk assessment has been undertaken that has taken into account information held by police, probation, prison and Children's Social Care.
18.12 When seeking the views of parent / person who has Parental Responsibility or carer, about contact, it is important that the child's views are sought and (subject to age and understanding) her/his views considered.

19. Secure Estate for Children & Young People

Responsibility for children in custody

19.1 Children's Social Care has the same responsibilities towards children in custody as it does towards other children in the authority area.
19.2 The Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) introduced significant changes to the Remand framework for 10-17 year olds subject to criminal proceedings. The Act imposes a new scheme for remands of children (other than on bail). All children must be remanded into Local Authority Accommodation or (where certain criteria are met Youth Detention Accommodation. In both situations, the cost of this accommodation is met by the designated Local Authority, and the child when remanded will attain Looked After Status.

Management of the secure estate

19.3 The Youth Justice Board (YJB) has statutory responsibility for commissioning and purchasing all secure accommodation for children and for setting standards for service delivery.
19.4 The secure estate comprises Prison Service accommodation for juveniles - Juvenile Young Offender Institutions (YOIs), Secure Training Centres (STCs), and Secure Children's Homes provided by local authorities (LASCHs).

Young Offender Institutions


Governors / Directors are required to have regard to policies agreed by the Prison Service and the YJB, for safeguarding and promoting the welfare of children held in custody that are published in Prison Order 4950 (Juvenile Regimes'). Arrangements prescribed for juvenile establishments include the following:

  • A senior member of staff, known as the 'child protection co-ordinator' or the 'Safeguards Manager', who is responsible to the Governor / Director for child protection and safeguarding matters; and a child protection committee whose membership includes a senior manager as the chair, multi-disciplinary staff and a representative of the LSCB who could be a member of the LSCB (i.e. someone from another organisation) or an LSCB employee;
  • A local, establishment-specific child protection and safeguarding policy, agreed with the LSCB, which has regard to the Prison Service's / YJB's overarching policy and which includes procedures for dealing with incidents or disclosures of child abuse or neglect before or during custody;
  • Suicide and self-harm prevention and anti-bullying strategies;
  • Procedures for dealing proactively, rigorously, fairly and promptly with complaints and formal requests, complemented by an advocacy service;
  • Specialised training for all staff working with children, together with selection, recruitment and vetting procedures to ensure that new staff may work safely and competently with children;
  • Action to manage and develop effective working partnerships with other organisations, including voluntary and community organisations, that can strengthen the support provided to the young person and their family during custody and on release;
  • An assessment on reception into custody to identify needs, abilities and aptitudes of the young person and the formulation of a sentence plan (including an individual learning plan) designed to address them, followed by regular sentence plan reviews;
  • Provision of education, training and personal development in line with the YJB's National Specification for Learning & Skills and the young person's identified needs;
  • Action to encourage the young person and her/his family to take an active role in preparation and subsequent reviews of their sentence plan, so that they are able to contribute to, and influence, what happens following release.

Secure Training Centres

19.6 STCs are purpose built secure accommodation units for vulnerable, sentenced and remanded juveniles (male and female) aged 12 - 17 years old. The regime is focused on child-care and considerable time and effort is spent on individual needs so that on release young people are able to make better life choices.
19.7 Each STC has a duty to protect and promote the welfare of those children in its custody. Directors must ensure effective safeguarding policies and procedures are in place that explain staff responsibilities in relation to safeguarding and welfare promotion. These arrangements must be established in consultation with their LSCB.


20.1 The National Society for the Prevention of Cruelty to Children (NSPCC) is a charity with a duty to protect children from abuse / neglect and has a statutory power to initiate care proceedings. It operates a national 24 hour child protection line (see Appendix 1, Contacts), which accepts referrals and passes the information to the relevant Children's Social Care.
20.2 Children's Social Care may also commission the NSPCC to undertake specific child protection related work, including Section 47 Enquiries and 'special investigations'.
20.3 The NSPCC also provides other services that have comparable responsibilities to other voluntary agencies (see below).

21. Office for Standards in Education (OFSTED)


OFSTED has responsibility for the inspection and, for non local authority services, registration) of:

  • All fostering services and agencies;
  • All children's homes and care homes that provide personal or nursing care or both;
  • Adoption and adoption support services and agencies;
  • 'Qualifying' boarding / residential special schools and further education colleges with boarding facilities for under 18s (inspection powers only);
  • Residential family centres;
  • All childminders;
  • All day care services for children under 8;
  • LSCBs.
21.2 OFSTED requires such providers to meet national standards with respect to child protection and safeguarding, relevant to the service they offer. Providers should have knowledge of child protection, including signs and symptoms of Significant Harm including the signs and symptoms of abuse and what to do if abuse or neglect is suspected.

Registered childminders and day care providers must satisfy explicit criteria in order to meet the national standard with respect to child protection (standard 13). OFSTED seeks to ensure that day care providers:

  • Ensure the environment in which children are cared for is safe;
  • Have child protection training policies and procedures in place, which are consistent with these procedures;
  • Are able to demonstrate that their procedures have been followed when an allegation is made.
21.4 OFSTED also requires that those who are entrusted with the care of children or who child mind have the personal capacity and skills to ensure children are cared for in a nurturing and safe manner
21.5 OFSTED must contact the Children's Social Care about any child protection issues and, in consultation with it, consider if any action needs to be taken to protect children in registered provision.
21.6 OFSTED must be informed when a child protection referral is made to Children's Social Care regarding a person who works in any of the regulated services.
21.7 OFSTED should be invited to any Strategy Meeting convened due to concerns or allegations about staff, child minders or carers in regulated settings (see Allegations Against Staff, Carers and Volunteers Procedure).

Where warranted, OFSTED will cancel registration and/or bring civil proceedings or criminal proceedings against registered or unregistered providers.

See also Protocol between OFSTED and LSCB's

22. Police

22.1 The main roles of the police are to uphold the law, prevent crime and disorder and protect the citizen.

Child Abuse Investigation Unit (CAIU)

22.2 All Forces have CAIUs that, notwithstanding variations in structures and staffing, normally take primary responsibility for investigating child abuse cases.
22.3 All CAIUs have IT capacity under the national IMPACT Nominal Index (INI) to quality check which Forces (broadly UK wide) hold information on a particular individual. The INI's capacity draws data from a number of police databases including child protection, domestic violence and abuse, crime, custody and intelligence.
22.4 'Investigating Child Abuse and Safeguarding Children' was published by the Association of Chief Police Officers (ACPO) in 2005, and sets out the suggested investigative doctrine, and terms of reference, for such units.

In Thames Valley, the CAIU's terms of reference are to investigate possible offences which occur:

  • Within the family or extended family;
  • In respect of a child being cared for by any person (voluntary or professional) entrusted with her/his care at the time of an alleged offence;
  • Where the victim is an adult but the abuse occurred whilst s/he was a child;
  • Where the victim of sexual assault is under the age of 18.
22.6 Safeguarding children is not solely the role of the CAIU officers. It is a fundamental part of the duties of all police employees, reflecting the Children Act 2004 duty, to 'safeguard and promote the welfare of children'. Officers engaged in, e.g. crime and disorder reduction partnerships, drug action teams etc. must keep in mind the needs of children in their area and patrol officers attending domestic violence incidents, should be aware of the effect of such violence on any children normally resident within the household

Information Gathering

22.7 The police hold important information about children who may be suffering or likely to suffer Significant Harm as well as those who cause such harm and should share this information and intelligence with other organisations where this is necessary to protect children.
22.8 The above requirement includes a responsibility to ensure officers representing the Force at a child protection conference are fully informed about the case as well as being experienced in risk assessment and the decision-making process. Similarly, they can expect other organisations to share with them information and intelligence they hold to enable the police to carry out their duties.
22.9 Police are responsible for evidence gathering in criminal investigations. This can be carried out in conjunction with other agencies but police are ultimately accountable for the product of criminal enquiries.
22.10 Any evidence gathered may be of use to local authority solicitors who are preparing for civil proceedings to protect the victim. The Crown Prosecution Service (CPS) should be consulted, but evidence will normally be shared if it is in the best interests of the child.

Notifications to Police

22.11 The police should be notified as soon as possible where a criminal offence has been committed, or is suspected of having been committed, against a child. Guidance on prosecuting cases of child abuse is contained at the CPS website.
22.12 Receipt of such notification does not always mean a full investigation will be required, or there will be further police involvement. It is important though, that police retain the opportunity to be informed and consulted, so as to ensure all relevant information can be taken into account before a final decision is made.
22.13 LSCBs are expected to have in place a protocol agreed between local authority and police, to guide both organisations in deciding how Section 47 Enquiries should be conducted and, in particular, the circumstances in which joint enquiries are appropriate (see Single and Joint Agency Investigations, of the Section 47 Enquiries Procedure).
22.14 In addition to their duty to investigate criminal offences the police have emergency powers to enter premises and ensure the immediate protection of children believed to be suffering from, or likely to suffer, Significant Harm. Such powers should be used only when necessary, the principle being that wherever possible the decision to remove a child from a parent or carer should be made by a court. Home Office Circular 44/2003 gives detailed guidance on this.

23. Prison Service & High Security Hospitals

23.1 When there are plans to release a prisoner convicted of an offence against children, prisons are required to notify Children's Social Care and Probation in the area in which the offender intends to be resettled on release. This notification enables enquiries to be made regarding potential risk posed to children.
23.2 High secure hospitals have a duty to implement child protection policies, liaise with the relevant LSCB, provide safe venues for children's visits and provide nominated officers to oversee the assessment of whether visits by specific children would be in their best interests (directions and associated guidance to Ashworth, Broadmoor and Rampton hospitals).
23.4 Children's Social Care may assist by assessing if it is in the best interests for a particular child in need / at risk to visit a named patient (see Visits to High Secure Hospitals and Prisons, of the Management of those Presenting a Risk to Children Procedure).
  Many prisons operate a similar system in relation to sex offenders and other dangerous offenders


24.1 In the light of increased awareness of the possible links between child abuse and neglect and animal cruelty, the RSPCA introduced written reporting procedures in November 2001.
24.2 A protocol agreed with RSPCA includes reciprocal reporting by Children's Social Care of animal welfare issues.
24.3 If an RSPCA inspector notices anything which s/he considers to be child abuse or a concern about the welfare of a child, as described in the Recognising Abuse and Neglect Procedure s/he will report it to police or Children's Social Care as outlined below.

Procedure - Emergency

Inspector/Animal Collection Officer (ACO) reports direct to the Police immediately by dialling '999'.

In extreme cases considered/responsible intervention whilst awaiting the arrival of the Police may be appropriate

Witness statements - any witness statement made to the Police must be cleared by a member of the Prosecutions Department.  This can be done by telephone/fax.  This should be followed by a hard copy in the post.

Procedure - Non-Emergency

Inspector/Animal Collection Officer (ACO) witnesses child welfare concern.

Detailed entry made in pocket notebook.  If a case file results, the preface report must contain reference to this pocket notebook entry.

Information is passed to the child protection team within the Police or Children's Social Care.  If there is concern that the officer's own investigation into an animal welfare issue may be compromised, they should seek guidance from the Regional Inspectorate Child Safeguarding Officer (RICSO), line manager or Regional Superintendent.

Inspector/Animal Collection Officer updates TAILS (the RSPCA database for logging complaints) indicating:

  • The organisation information passed to;
  • The concern i.e. child welfare issues;
  • Date and time information passed.

Chief Inspector will further update incident as appropriate

The information will be passed to the Chief Inspector verbally, as soon as is operationally possible.

The information will be recorded on form A (RSPCA Referral to Children's Social Care and/or Police) and passed to Chief Inspector within 24 hours of telephone referral.

The Chief Inspector countersigns the form A.

Chief Inspector faxes form A, within 48 hours of initial telephone referral, to named person in the local child protection team of Children's Social Care or equivalent in the Police.  The Chief Inspector will also telephone to advise that the fax has been sent.

The Chief Inspector sends form A to the Regional Superintendent.  The Chief Inspector does not retain a copy.  The Regional Superintendent retains form A and stores in a locked cabinet.  These forms must be reviewed from time to time by the Regional Superintendent and not retained longer than one year.  Forms should only be retained for more than one year if there is an on-going animal welfare concern with the family.

The Regional Superintendent should twice-yearly make contact with the Child Protection teams to obtain general feedback on the validity of referrals from the RSPCA, either directly or via the Chief Inspector.

Reciprocal reporting on animal welfare concerns

The reporting of animal welfare concerns by Children's Social Care/Police should be encouraged.  The Chief Inspector will have made contact with local Children's Social Care and established a named contact.  The following procedure should be promoted.

Named person in Children's Social Care/Police reports animal welfare concern to National Control Centre (NCC) identifying relevant Chief Inspector if possible, on form B (Children's Social Care/Police referral to RSPCA).

Call is tasked to an Inspector (not Animal Collection Officer, even if unwanted pet/welfare concern, etc).  Inspector informed of Children's Social Care/Police referral.

Children's Social Care/Police complete and fax form B to Chief Inspector.

Form B copied to Regional Superintendent.

Inspector updates TAILS as usual and provides outcome to Children's Social Care/Police, if requested.

Inspector requests copy of TAILS incident report for Chief Inspector and Regional Superintendent.

Regional Superintendent sends a statistical report to Chief Officer of Inspectorate's office, twice per year.

A case file resulting from a Children's Social Care/Police referral will be investigated and submitted in the usual way.  The preface report, with Children's Social Care/Police referral form attached, must indicate this fact and contain the views of the Inspector and Children's Social Care/Police if appropriate.  The final decision will rest with the Prosecutions Department.

25. Refugee Council

25.1 The Refugee Council assists families into the National Asylum Support Service (NASS) through the provision of advice about available options and help with paperwork.
25.2 Unaccompanied asylum seeking children are provided with support and advice through the Refugee Council's Children's Panel.
25.3 The Refugee Council has its own child protection policy and procedures and all staff receive basic induction training, with further input for those directly working with children.
25.4 If a child is identified as in need of support or in need of protection, a referral will be made to relevant Children's Social Care.

26. Sport

26.1 Many children regularly attend sports clubs and all such organisations should have their own child protection procedures and training for relevant staff and volunteers.
26.2 Sports organisations can also seek advice on child protection issues from the Child Protection in Sport Unit (CPSU) which has been established as a partnership between the NSPCC and Sport England.
26.3 In partnership with Ladbrokes, the NSPCC has issued a free leaflet and checklist of questions (Have Fun Be Safe) that parents and carers should be asking for, from organisations offering sports activities for children (available from NSPCC and Ladbrokes shops).
26.4 The Football Association (FA) for example has its own child protection policy and procedures and provides mandatory training for coaches, referees and volunteers involved in local football clubs.
26.5 The child protection procedures instruct individuals to seek advice or make referrals to the NSPCC help-line, Children's Social Care or the police.
26.6 Where suspected abuse occurs within a football setting, the FA 'Head of Education & Child Protection' should be informed of the concerns and will provide information for any relevant Section 47 Enquiries and strategy discussions.

27.  Voluntary Agencies/Groups

27.1 Voluntary agencies and groups play an important role in delivering services for children and young people including in early years and day care provision, family support services, youth work and children's social care and health care.
27.2 Voluntary organisations also deliver advocacy for looked-after children and young people and for parents and children who are the subject of a Section 47 Enquiry and Child Protection Conferences and often play a key role in delivering Child Protection Plans.
27.3 All voluntary agencies / groups should be encouraged and supported (and those undertaking formally contracted work, required) to develop protection procedures consistent with these procedures.

All agencies / groups should ensure that all staff and volunteers:

  • Have been checked for suitability (including Disclosure and Barring Service checks) (Recruitment, Selection, Supervision and Training Procedure) for working with children and understand the extent and limits of the volunteers' role;
  • Are sensitive to the possibility of child abuse and neglect in all environments in which they have responsibility for children;
  • Have access to training opportunities to promote their knowledge;
  • Know how to report any concerns they have about possible abuse or neglect;
  • Are vigilant about their own actions so they cannot be misinterpreted.

The agency / group should:

  • Have guidelines about the care of children in the absence of parents, which respect the rights of the child and the responsibilities of the adults towards them;
  • Have guidelines about safe caring practices e.g. not being alone with children without alerting others to why, ensuring all allegations, however minor, are reported to the agency/ group manager / leader;
  • Nominate a senior member of staff to take responsibility for drawing up and maintaining policy for child protection;
  • Promote and maintain links with local statutory agencies in relation to both general and specific child protection matters.
27.6 Paid and volunteer staff can gain a general awareness of their responsibilities for safeguarding and promoting children's welfare and how to respond to child protection concerns by familiarising themselves with 'What To Do If You're Worried A Child Is Being Abused''.
27.7 Whenever there is concern that a child has been abused or neglected a referral must be made without delay to the duty social worker for the area in which the child lives (see Recognising Abuse and Neglect Procedure.)
27.8 The duty social worker may also be contacted for informal advice.

28. Youth Offending Team

28.1 The principal aim of the youth justice system is to prevent offending by children / young people. Youth Offending Teams (YOTs) - the main vehicle by which the above aim is delivered - are multi-agency teams which must include a probation officer, a police officer, a health authority representative, someone with experience in education, and someone with experience of social work relating to children.
28.2 YOTs are responsible for the supervision of children / young people subject to pre court interventions and statutory court disposals.
28.3 Given their inter-agency membership, YOTs are well placed to identify those children / young people known to relevant organisations as being most at risk of offending and to undertake work to prevent them offending.
28.4 A number of those who are supervised by YOTs will also be 'Children in Need', some of whose needs will require safeguarding. It is necessary therefore for there to be clear links between youth justice and child protection services both at strategic level and at a child-specific operational level.
28.5 YOTs have a duty to make arrangements to ensure that their functions are discharged having regard to the need to safeguard and promote the welfare of children.
28.6 It may be useful to identify a YOT officer who can take a lead role for safeguarding and child protection.

29. Youth Services

29.1 Youth and Community Workers (YCWs) have close contact with children / young people and should be alert to signs of abuse and neglect and how to act upon concerns about an individual's welfare.
29.2 Local authority youth services should give written instructions, consistent with 'What To Do If You're Worried A Child Is Being Abused' and LSCB procedures, on when staff should consult colleagues, line managers, and other statutory authorities about concerns they may have about a child / young person.
29.3 The above instructions should emphasise the importance of safeguarding the welfare of children / young people and should assist staff in balancing the desire to maintain confidentiality with the individual, and the duty to safeguard and promote her/his welfare and that of others. Volunteers within the Youth Service are subject to the same requirement.
29.4 Where the local authority funds local voluntary youth organisations or other providers through grant or contract arrangements, it should ensure that proper arrangements to safeguard children / young people are in place e.g. this might form part of the agreement for the grant or contract. The organisations might get advice on how to do so from their national bodies or the LSCB.